Outage response lag
Time-to-restore depends on handoffs between call center, dispatch, and crew, each in a separate tool.
AEOS for Utilities
Transform utility operations
AEOS orchestrates agents across outage response, load forecasting, field dispatch, and customer operations, under the safety and regulatory controls your teams already run.
Industry context
Between the field and the control room.
SCADA, GIS, OMS, AMI, and customer systems rarely share a single operational picture. That gap is where outages worsen and forecasts miss.
Asset-data inconsistency
GIS, EAM, and OMS can disagree about the same asset until a storm exposes the gap.
Forecasting under transition
DER penetration reshapes load curves faster than legacy models can adapt.
AEOS capabilities for utilities.
Operations orchestration and grid-aware decisioning, integrated with OT and IT under safety-first governance.
Operations orchestration
Outage detection, restoration, field work, and customer communication on one policy-checked workflow.
Grid-aware decisioning
Forecasting and dispatch models reason over SCADA, AMI, DER, and weather signals, with inspectable rationale.
Industrial-scale integration
Connect OT and IT with the latency and cybersecurity posture utility operations require.
The journey
Transform your workflows with AEOS.
AEOS supports a continuous transformation journey, progressing one or more end-to-end workflows at a time toward connected, AI-driven operations.
- 01
Identify a workflow
Start with one high-impact end-to-end process in utilities, where agentic automation compounds without new control gaps.
- 02
Deploy under governance
AEOS runs inside your perimeter with policy, evidence, and human checkpoints built into the platform.
- 03
Expand the journey
Prove value on one workflow, then connect the next. Progress toward the autonomous enterprise, workflow by workflow.
Workflow patterns
Example workflows across the grid.
Illustrative patterns, not an exhaustive list.
Outage detection & triage
Signals from SCADA, AMI, and customer contact aggregated. Agents cluster outages and coordinate dispatch with evidence captured live.
Field dispatch support
Crew routing and work-order packs built from your procedures, every dispatch records the inputs that produced it.
Load & DER forecasting
Continuous planning over weather, market, and DER telemetry. Planners review drift with reasoning attached.
Compliance-by-design
Built for regulated industries
Controls enforced by the platform itself, not bolted on after. Every call, decision, and output preserved for audit.
Safety evidenceAudit trailsPolicy enforcementPerimeter deployment